1300 420 354 service@ncts.com.au
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General Policy and Legal Documents

 

Acceptable Usage Policy (PDF)

Customer Complaints Policy (PDF)

Customer Service Guarantee (PDF)

Fair Use Policy (PDF)

Privacy Policy (PDF)

Standard Form of Agreement (PDF)

Unauthorised-Usage (PDF)

 

  

TCP Code Disclosure (PDF)

Protecting Our Customers (PDF)

International Mobile Roaming Fact Sheet (PDF)

Appointment of an Authorised Representative (PDF)

Bill Sample (NCTS Telco services) (PDF)

Financial Hardship Policy (PDF)

Complaints Handling Policy (PDF)

General Sales & Service

Phone: 1300 420 354

Email Service: service@ncts.com.au

Fax: 02 6621 9556

NCTS Telco Billing & Support

Phone: 1300 813 889

Email Support: support@ncts.com.au

(For Landline, Mobile & Internet services only)

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